Cheqroom had 5 outages in the last 2 years totaling 6h 24m of downtime — averaging 0.2 incidents per month.
There were 5 Cheqroom outages since August 28, 2025 totaling 6h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
We have fixed the underlying scaling issue, and seeing the system recover
Notifications backlog has been cleared, and notifications are operating normally
When attempting to login from main page, and not a specific workspace the MFA email appears to be failing
The issue was caused due to authentication issues with the mailer service. This has been resolved.
We are currently monitoring errors in our importing process related to the Cloudflare outage.
Importing now stable.
Investigating reports of slow performance.
Intermittent outages, we are continuing to work to break stabilze system
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating reports of delayed notifications
Our queue service is currently experiencing an delayed processing, which is causing a backlog of unprocessed notifications including SMS, email, and push. This backup is also delaying imports and exports processing. We are actively monitoring the situation and will provide updates once it has been resolved.
We are starting to see service recovery
This incident has been resolved.