Cheqroom incident

Investigating Database Performance Issues Impacting Users

Major Resolved View vendor source →

Cheqroom experienced a major incident on October 7, 2025 affecting Cheqroom App and Notifications & Webhooks, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 04:32 AM UTC
Resolved
Oct 07, 2025, 05:49 AM UTC
Duration
1h 17m
Detected by Pingoru
Oct 07, 2025, 04:32 AM UTC

Affected components

Cheqroom AppNotifications & Webhooks

Update timeline

  1. identified Oct 07, 2025, 04:32 AM UTC

    Investigating reports of slow performance.

  2. identified Oct 07, 2025, 05:00 AM UTC

    Intermittent outages, we are continuing to work to break stabilze system

  3. monitoring Oct 07, 2025, 05:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2025, 05:49 AM UTC

    This incident has been resolved.