Cheqroom incident

Increase Login Attempt Failure Rate

Minor Resolved View vendor source →

Cheqroom experienced a minor incident on November 26, 2025, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 08:11 PM UTC
Resolved
Nov 26, 2025, 08:20 PM UTC
Duration
9m
Detected by Pingoru
Nov 26, 2025, 08:11 PM UTC

Update timeline

  1. identified Nov 26, 2025, 08:11 PM UTC

    When attempting to login from main page, and not a specific workspace the MFA email appears to be failing

  2. resolved Nov 26, 2025, 08:20 PM UTC

    The issue was caused due to authentication issues with the mailer service. This has been resolved.