Cheqroom incident

Delayed Notifications including SMS, Push and E-mail.

Minor Resolved View vendor source →

Cheqroom experienced a minor incident on August 28, 2025 affecting Notifications & Webhooks, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 08:52 PM UTC
Resolved
Aug 28, 2025, 11:35 PM UTC
Duration
2h 43m
Detected by Pingoru
Aug 28, 2025, 08:52 PM UTC

Affected components

Notifications & Webhooks

Update timeline

  1. investigating Aug 28, 2025, 08:38 PM UTC

    We are investigating reports of delayed notifications

  2. monitoring Aug 28, 2025, 08:52 PM UTC

    Our queue service is currently experiencing an delayed processing, which is causing a backlog of unprocessed notifications including SMS, email, and push. This backup is also delaying imports and exports processing. We are actively monitoring the situation and will provide updates once it has been resolved.

  3. monitoring Aug 28, 2025, 11:00 PM UTC

    We are starting to see service recovery

  4. resolved Aug 28, 2025, 11:35 PM UTC

    This incident has been resolved.