Lag on outbound queues

Update timeline

1. identified May 01, 2026, 06:28 AM UTC

   Status: Identified Dear valued customer, We are currently investigating an issue affecting Checkstep services. Incident Summary: We have identified a potential service disruption beginning at 4:00 AM UTC. This incident is currently impacting: • Webhooks Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available. You can track real-time updates on our status page: 👉 https://status.checkstep.com We apologize for the inconvenience and appreciate your patience as we work to resolve the issue. Affected components API (Degraded performance)

2. monitoring May 01, 2026, 08:44 AM UTC

   Status: Monitoring The lag has been resolved. Affected components API (Operational)

3. resolved May 01, 2026, 10:26 AM UTC

   Status: Resolved All webhooks should be delivered now without additional lag. We are sorry for any inconveniences. Thank you for your patience. Affected components API (Operational)