Checkstep experienced a minor incident on July 17, 2026 affecting App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 17, 2026, 07:51 AM UTC
Status: Identified Dear valued customer, We are currently investigating an issue affecting the moderation UI. Incident Summary: We have identified a potential service disruption beginning at 6:00 PM UTC the 16th of July. This incident is currently impacting: • Moderation UI Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available. You can track real-time updates on our status page: 👉 https://status.checkstep.com We apologize for the inconvenience and appreciate your patience as we work to resolve the issue. Affected components App (Degraded performance)
- monitoring Jul 17, 2026, 07:56 AM UTC
Status: Monitoring Our database was having more activity than usual. We identified the job causing this activity, it has been paused so the performances should progressively go back to normal Affected components App (Degraded performance)
- monitoring Jul 17, 2026, 08:49 AM UTC
Status: Monitoring Performances are looking fine, we are still closely monitoring during the next hours, thank you for your patience Affected components App (Operational)
- resolved Jul 17, 2026, 03:20 PM UTC
Status: Resolved Performances have been stable since the fix early in the morning Affected components App (Operational)