Checkstep experienced a minor incident on May 21, 2026 affecting App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 21, 2026, 01:59 PM UTC
Status: Identified Dear valued customer, We are currently investigating an issue affecting Checkstep services. Incident Summary: We have identified a potential service disruption beginning at 1:30 PM UTC. This incident is currently impacting: • Content scanning Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available. You can track real-time updates on our status page: 👉 https://status.checkstep.com We apologize for the inconvenience and appreciate your patience as we work to resolve the issue. Affected components App (Degraded performance)
- identified May 21, 2026, 02:17 PM UTC
Status: Identified One of the scanning provider is slower than usual, we are closely monitoring the situation Affected components App (Degraded performance)
- monitoring May 21, 2026, 03:42 PM UTC
Status: Monitoring All the pending content was processed and there are no more lag. The provider is still slowest than usual, we are measuring and monitoring Affected components App (Operational)
- resolved May 21, 2026, 06:08 PM UTC
Status: Resolved The latency of the provider is back to normal since a couple of hours Affected components App (Operational)