CheckHub incident
3rd Party Parsing Document (DocParser) is currently unavailable
Minor Vendor's status page →
Resolved after 3 hours 12 minutes, affecting CheckHub API and CheckHub Admin, on January 12, 2024.
Service is back to normal. We are now reprocessing the pending documents in queue
Affected components
CheckHub APICheckHub Admin
Update timeline
- identified Jan 12, 2024, 10:48 AM UTC
No document connected to DocParser can be currently processed using this provider. Issue as been identified and we are waiting for the provider to apply the fix. This issue does not affect document parsing using other providers
- monitoring Jan 12, 2024, 01:58 PM UTC
Service is back to normal. We are now reprocessing the pending documents in queue
- resolved Jan 12, 2024, 02:00 PM UTC
All pending documents has been successfully parsed. System is back to normal
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