CheckHub incident

Issue with incomplete data set on Admin

Resolved after 19 minutes, affecting CheckHub Admin, on January 19, 2024.

monitoring Jan 19, 2024, 09:11 AM UTC

A fix has been deployed and we are monitoring the result

Started
Jan 19, 2024, 09:04 AM UTC
Resolved
Jan 19, 2024, 09:24 AM UTC
Duration
19m
Detected by Pingoru
Jan 19, 2024, 09:04 AM UTC

Affected components

CheckHub Admin

Update timeline

  1. investigating Jan 19, 2024, 09:04 AM UTC

    Since the release yesterday, we have noticed that some users are encountering an issue with an invalid set of data being returned for candidates and files. Our team is actively investigating this matter and we plan to deploy a fix shortly. In the meantime, we kindly request that you minimize alterations to existing candidates, such as adding or removing files, updating details, and importing candidates. We appreciate your understanding and cooperation.

  2. monitoring Jan 19, 2024, 09:11 AM UTC

    A fix has been deployed and we are monitoring the result

  3. resolved Jan 19, 2024, 09:24 AM UTC

    Fix has been tested successfully.

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