CheckHub incident

Documents parsing degraded performance

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Resolved after 4 hours 35 minutes, affecting CheckHub API and CheckHub Admin, on June 5, 2024.

monitoring Jun 05, 2024, 09:58 AM UTC

We are investigating reports of degraded performance of document processing for docType like "R.I.B. (FR)", "Strafregister (BE)" , "AHV (CH)" and "Inami (BE)"

Started
Jun 05, 2024, 09:58 AM UTC
Resolved
Jun 05, 2024, 02:34 PM UTC
Duration
4h 35m
Detected by Pingoru
Jun 05, 2024, 09:58 AM UTC

Affected components

CheckHub APICheckHub Admin

Update timeline

  1. monitoring Jun 05, 2024, 09:58 AM UTC

    We are investigating reports of degraded performance of document processing for docType like "R.I.B. (FR)", "Strafregister (BE)" , "AHV (CH)" and "Inami (BE)"

  2. resolved Jun 05, 2024, 02:34 PM UTC

    This incident has been resolved.

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