Check incident

Spikes in Check API Latency and Errors

Minor Resolved View vendor source →
Started
Apr 24, 2026, 01:33 PM UTC
Resolved
Apr 24, 2026, 09:10 PM UTC
Duration
7h 36m
Detected by Pingoru
Apr 24, 2026, 01:33 PM UTC

Affected components

APIConsole

Update timeline

  1. investigating Apr 24, 2026, 01:33 PM UTC

    We identified spikes in API latency and errors. Investigation in progress.

  2. investigating Apr 24, 2026, 01:36 PM UTC

    System is recovering. We are still investigating this issue to understand root cause and therefore prevent recurrence, as well as assessing potential impact.

  3. resolved Apr 24, 2026, 09:10 PM UTC

    This issue has been resolved. This morning Check experienced a database overload from increased webhook traffic that spiked for a a period of time on the morning of 4/24, and surfaced as high latency and error count. The team identified the issue, resolved the immediate database load concerns and restored functionality. The Check engineering team will be following up promptly with a resolution to prevent recurrence.

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