Check experienced a minor incident on April 24, 2026 affecting API and Console, lasting 7h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 24, 2026, 01:33 PM UTC
We identified spikes in API latency and errors. Investigation in progress.
- investigating Apr 24, 2026, 01:36 PM UTC
System is recovering. We are still investigating this issue to understand root cause and therefore prevent recurrence, as well as assessing potential impact.
- resolved Apr 24, 2026, 09:10 PM UTC
This issue has been resolved. This morning Check experienced a database overload from increased webhook traffic that spiked for a a period of time on the morning of 4/24, and surfaced as high latency and error count. The team identified the issue, resolved the immediate database load concerns and restored functionality. The Check engineering team will be following up promptly with a resolution to prevent recurrence.