Check experienced a notice incident on September 4, 2026 affecting Payments, lasting 22h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 04, 2026, 03:09 PM UTC
We've received reports of employees not receiving deposits this morning at The Bancorp Bank, the underlying bank for providers such as Chime. We reviewed the affected transactions and found no failed or delayed processing on Check's side. All reported payments were sent on time and confirmed completed by our payment processor. If you receive reports for missing deposits for employees not using The Bancorp Bank, please alert Check Support. Affected employees should contact their bank directly for timing on funds availability. We're continuing to monitor and will share updates as they become available.
- resolved Sep 05, 2026, 01:53 PM UTC
Check has completed its review of the delayed deposits reported on 9/4 for employees banking with The Bancorp Bank (the underlying bank for providers such as Chime). All affected payments were sent on time and confirmed completed by our payment processor. The delay occurred at The Bancorp Bank, and funds should now be available. If an employee still hasn't received a deposit, they should contact their bank directly for timing on funds availability. Please continue to report any missing deposits for employees not banking with The Bancorp Bank to Check Support.