Check incident

Delayed Employee Payments

Check is currently experiencing a minor incident affecting Payments, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 02:38 PM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
Jun 18, 2026, 02:38 PM UTC

Affected components

Payments

Update timeline

  1. investigating Jun 18, 2026, 02:38 PM UTC

    Delayed employee payments were identified this morning and are under active investigation. Many payments are processing, though arriving later than expected, and the total number of outstanding payments is actively decreasing. Work with our banking partner is ongoing, and we expect to work through the remainder of the day to ensure all affected payments are processed. Note: This only impacts payments that were funded and scheduled to land today. Please confirm any reported late payments are included in a payroll dated for today with no funding issues before escalating. No support outreach is needed to ensure payments are included in our efforts.

  2. identified Jun 18, 2026, 03:21 PM UTC

    Our payment processor has identified the issue leading to delayed payments and is working on a fix. We will provide another update at 11:45am ET.

  3. identified Jun 18, 2026, 03:22 PM UTC

    Our payment processor has identified the issue leading to delayed payments and is working on a fix. We will provide another update at 11:45am ET.

  4. identified Jun 18, 2026, 03:52 PM UTC

    Our payment processor has developed and is deploying a fix. We will provide another update at 12:30pm ET.

  5. monitoring Jun 18, 2026, 04:32 PM UTC

    Our payment processor has deployed a fix and we are working through the backlog of delayed payments.