Check incident

Bank Account creation and updates inacessible due to Vendor service degradation

Major Resolved View vendor source →

Check experienced a major incident on August 3, 2022 affecting API and Console and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2022, 05:27 PM UTC
Resolved
Aug 03, 2022, 06:00 PM UTC
Duration
33m
Detected by Pingoru
Aug 03, 2022, 05:27 PM UTC

Affected components

APIConsoleOnboard

Update timeline

  1. identified Aug 03, 2022, 05:27 PM UTC

    We are waiting on guidance from our vendor to inform timelines. At this time bank account creation and updates are degraded / inaccessible.

  2. monitoring Aug 03, 2022, 05:33 PM UTC

    Our vendor implemented a fix and is now monitoring.

  3. resolved Aug 03, 2022, 06:00 PM UTC

    Our vendor rolled back a faulty system upgrade and all systems are operational now.