Check incident

Payments and Bank Account endpoints experiencing degradation due to high vendor latency

Minor Resolved View vendor source →

Check experienced a minor incident on August 4, 2022 affecting API and Console and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2022, 12:53 PM UTC
Resolved
Aug 04, 2022, 02:26 PM UTC
Duration
1h 33m
Detected by Pingoru
Aug 04, 2022, 12:53 PM UTC

Affected components

APIConsoleOnboard

Update timeline

  1. investigating Aug 04, 2022, 12:53 PM UTC

    Our vendor is currently investigating this issue. At this time, Payments APIs and Bank Account endpoints may experience poor or unstable performance.

  2. identified Aug 04, 2022, 12:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2022, 12:58 PM UTC

    High latencies have subsided. We will continue to monitor the performance.

  4. resolved Aug 04, 2022, 02:26 PM UTC

    This incident has been resolved.