Check incident

Customers unable to create employees via POST employees

Notice Resolved View vendor source →

Check experienced a notice incident on August 17, 2022 affecting API, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2022, 03:57 PM UTC
Resolved
Aug 17, 2022, 05:12 PM UTC
Duration
1h 14m
Detected by Pingoru
Aug 17, 2022, 03:57 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 17, 2022, 03:57 PM UTC

    We are investigating an issue affecting some customers to create employees when the employee country field is not properly populated.

  2. identified Aug 17, 2022, 04:33 PM UTC

    The root cause has been identified and we are working on a fix.

  3. identified Aug 17, 2022, 05:04 PM UTC

    A fix is currently being deployed and we are monitoring the situation. We expect the next update within 10 minutes.

  4. resolved Aug 17, 2022, 05:12 PM UTC

    The fix has been deployed. Employees and contractor creation has been verified in production.