Check experienced a notice incident on September 21, 2022 affecting API, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- monitoring Sep 21, 2022, 08:41 PM UTC
"From 16:25 EST to 16:31 EST we observed issues with creating employees and contractors in sandbox and production. This is due to an issue with a geolocation vendor, we are escalating this to our vendor and will continue to monitor the situation."
- resolved Sep 21, 2022, 09:05 PM UTC
We have not observed any instability after the initial window. We will continue to monitor for any instability and work with our vendor to increase the stability of our system