Check experienced a notice incident on November 2, 2022 affecting API and Console and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 02, 2022, 09:42 PM UTC
We are aware that users are experiencing errors while using Check Console, and are investigating.
- investigating Nov 02, 2022, 09:47 PM UTC
We are continuing to investigate this issue.
- investigating Nov 02, 2022, 09:50 PM UTC
We are investigating elevated error rates across Check API, Console, and Onboard.
- monitoring Nov 02, 2022, 10:12 PM UTC
We have determined the root cause and implemented a fix. Please attempt to log out and log back in if you're still experiencing issues within Console. If you experience issues with Onboard, please attempt to reopen the onboarding link.
- resolved Nov 02, 2022, 10:27 PM UTC
We have continued seeing system access return to normal and are declaring this incident resolved. The total downtime for our systems was from 5:27 - 5:45 PM ET. If you continue to experience issues please reach out to [email protected].