Check experienced a minor incident on November 14, 2022 affecting Console, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Console
Update timeline
- identified Nov 14, 2022, 11:01 PM UTC
We have identified and are in the process of fixing an issue where some document request statuses may be incorrect in Console (i.e., showing pending when in fact the request is open, or vice versa). We will update once the data has been corrected.
- monitoring Nov 15, 2022, 01:47 AM UTC
The immediate problem is resolved. We have moved all affected document requests into the correct state and are keeping our eyes open for any further inconsistencies.
- resolved Nov 15, 2022, 02:29 AM UTC
Document inconsistencies have been resolved.