Check incident

Check API Degraded Performance

Minor Resolved View vendor source →

Check experienced a minor incident on January 10, 2023 affecting API, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2023, 11:36 AM UTC
Resolved
Jan 10, 2023, 02:36 PM UTC
Duration
3h
Detected by Pingoru
Jan 10, 2023, 11:36 AM UTC

Affected components

API

Update timeline

  1. investigating Jan 10, 2023, 07:46 PM UTC

    Check API is experiencing increased error rates and webhook delivery latency. Issue is under investigation.

  2. monitoring Jan 10, 2023, 07:59 PM UTC

    The issue has been identified and mitigated as of 2:36pmET. We will continue to monitor the Check API for any degraded performance. All impacted partners will now see immediate resolution.

  3. resolved Jan 10, 2023, 08:24 PM UTC

    This issue has been resolved as of 2:36pm ET. Check API experienced intermittent degraded performance today at 11:36amET (6 min), 12:19pmET (3 min), and 2:24pmET (12 min). We have taken immediate action to prevent similar disruptions going forward.