Check experienced a major incident on April 5, 2024 affecting Onboard, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Onboard
Update timeline
- identified Apr 05, 2024, 06:33 PM UTC
Check identified an issue with certain Employer Component Links failing (known to be impacting Run Payroll Component and Filing Authorization). A fix to mitigate this issue is deploying now. Estimating a resolution within 30 minutes.
- resolved Apr 05, 2024, 06:54 PM UTC
The Employer Component Link generation issue is now resolved.