Check incident

Check API Degraded Performance

Minor Resolved View vendor source →

Check experienced a minor incident on September 5, 2024 affecting API, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 08:23 PM UTC
Resolved
Sep 06, 2024, 08:50 PM UTC
Duration
1d
Detected by Pingoru
Sep 05, 2024, 08:23 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 05, 2024, 08:23 PM UTC

    We are currently investigating elevated errors stemming from resource contention (known to be impacting Payroll and Employee endpoints).

  2. monitoring Sep 06, 2024, 03:57 PM UTC

    We have identified and applied a fix to address the increase in 502 errors across the Payroll and Employee endpoints, and are now monitoring its effectiveness.

  3. resolved Sep 06, 2024, 08:50 PM UTC

    We have confirmed the applied fix has resolved this issue. API interactions for Payroll and Employee endpoints have been restored to normal activity.