Check experienced a major incident on February 28, 2025 affecting Payments, lasting 5h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- monitoring Feb 28, 2025, 03:10 PM UTC
We are aware of several employee payment failures the morning of February 28th. You may experience employees reporting that payments have not yet landed in their accounts. Everyone will be paid today. Employee payments are being processed via Same Day ACH and these will land by 1pm ET.
- monitoring Feb 28, 2025, 03:15 PM UTC
This incident only impacts employee payments made using Instant Payments. The Check team will follow up with a list of all impacted companies and workers.
- resolved Feb 28, 2025, 08:26 PM UTC
Incident is now resolved. All impacted employees have been paid. Root cause has been identified.