Chatwoot incident

Chatwoot Hub has degraded performance

Minor Resolved View vendor source →

Chatwoot experienced a minor incident on April 29, 2024 affecting Core Platform (Application (Dashboard & API)), lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 12:00 PM UTC
Resolved
Apr 29, 2024, 12:35 PM UTC
Duration
35m
Detected by Pingoru
Apr 29, 2024, 12:00 PM UTC

Affected components

Core Platform (Application (Dashboard & API))

Update timeline

  1. investigating Apr 29, 2024, 12:00 PM UTC

    In 58ce9ea, Chatwoot Hub (https://hub.2.chatwoot.com) experienced degraded performance: - HTTP code: 200 - Response time: 3579 ms

  2. resolved Apr 29, 2024, 12:35 PM UTC

    Resolved: Chatwoot Hub performance has improved in 0c10025 after 35 minutes.