Chatwoot incident

Chatwoot Hub has degraded performance

Minor Resolved View vendor source →

Chatwoot experienced a minor incident on May 25, 2024 affecting Core Platform (Application (Dashboard & API)), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2024, 12:00 PM UTC
Resolved
May 25, 2024, 12:34 PM UTC
Duration
34m
Detected by Pingoru
May 25, 2024, 12:00 PM UTC

Affected components

Core Platform (Application (Dashboard & API))

Update timeline

  1. investigating May 25, 2024, 12:00 PM UTC

    In 0c4dee2, Chatwoot Hub (https://hub.2.chatwoot.com) experienced degraded performance: - HTTP code: 200 - Response time: 2156 ms

  2. resolved May 25, 2024, 12:34 PM UTC

    Resolved: Chatwoot Hub performance has improved in f73f526 after 34 minutes.