Chatwoot incident

Chatwoot has degraded performance

Minor Resolved View vendor source →

Chatwoot experienced a minor incident on August 30, 2024 affecting Core Platform (Application (Dashboard & API)), lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2024, 03:14 AM UTC
Resolved
Aug 30, 2024, 03:29 AM UTC
Duration
15m
Detected by Pingoru
Aug 30, 2024, 03:14 AM UTC

Affected components

Core Platform (Application (Dashboard & API))

Update timeline

  1. investigating Aug 30, 2024, 03:14 AM UTC

    In 71b1fa2, Chatwoot (https://app.chatwoot.com) experienced degraded performance: - HTTP code: 200 - Response time: 29023 ms

  2. resolved Aug 30, 2024, 03:29 AM UTC

    Resolved: Chatwoot performance has improved in f91d1c2 after 15 minutes.