Chatwoot incident

Chatwoot Hub has degraded performance

Minor Resolved View vendor source →

Chatwoot experienced a minor incident on November 24, 2024 affecting Core Platform (Application (Dashboard & API)), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2024, 12:00 PM UTC
Resolved
Nov 24, 2024, 12:38 PM UTC
Duration
37m
Detected by Pingoru
Nov 24, 2024, 12:00 PM UTC

Affected components

Core Platform (Application (Dashboard & API))

Update timeline

  1. investigating Nov 24, 2024, 12:00 PM UTC

    In 13fc19e, Chatwoot Hub (https://hub.2.chatwoot.com) experienced degraded performance: - HTTP code: 200 - Response time: 6399 ms

  2. resolved Nov 24, 2024, 12:38 PM UTC

    Resolved: Chatwoot Hub performance has improved in c1babd9 after 37 minutes.