Resolved after 5 hours 31 minutes, on August 7, 2026.
This incident has been resolved. Thank you for your patience while we worked through this.
Update timeline
- investigating Aug 07, 2026, 03:41 PM UTC
We are experiencing issues that impact inputting economic terms and schedule building for interest rate caps. Our team is investigating the root cause of the issue. Thank you for your patience.
- identified Aug 07, 2026, 03:48 PM UTC
Our team believes they have identified the root cause of the issue. A fix is in progress.
- investigating Aug 07, 2026, 04:30 PM UTC
Our team continues to work on applying the fix for this issue.
- identified Aug 07, 2026, 05:30 PM UTC
Our team continues to work on applying the fix for this issue.
- identified Aug 07, 2026, 06:17 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 07, 2026, 06:20 PM UTC
The team has implemented the fix and the affected services have been restored to normal operation. We will continue to monitor the system to ensure this has been completely resolved and will update when we have any additional information to share.
- resolved Aug 07, 2026, 09:12 PM UTC
This incident has been resolved. Thank you for your patience while we worked through this.
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