ChatDaddy incident

Not able to Authenticate

Resolved on October 28, 2024.

postmortem Dec 01, 2024, 02:14 PM UTC

We had an unexpected load to the authentication service denied further requests, this was a precaution to not further overload the system. We’ve thus increased the capacity of the service.

Started
Oct 28, 2024, 08:30 AM UTC
Resolved
Oct 28, 2024, 08:30 AM UTC
Duration
–
Detected by Pingoru
Oct 28, 2024, 08:30 AM UTC

Update timeline

  1. resolved Nov 02, 2024, 01:41 PM UTC

    We are currently investigating this issue.

  2. postmortem Dec 01, 2024, 02:14 PM UTC

    We had an unexpected load to the authentication service denied further requests, this was a precaution to not further overload the system. We’ve thus increased the capacity of the service.

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