ChartMogul incident

Data Processing Delays - Reporting Tools Affected

Minor Resolved View vendor source →

ChartMogul experienced a minor incident on July 10, 2025 affecting ChartMogul App and ChartMogul API, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 02:42 PM UTC
Resolved
Jul 10, 2025, 08:00 PM UTC
Duration
5h 18m
Detected by Pingoru
Jul 10, 2025, 02:42 PM UTC

Affected components

ChartMogul AppChartMogul API

Update timeline

  1. investigating Jul 10, 2025, 02:42 PM UTC

    Our data processing infrastructure is running behind for a fraction of accounts which is causing delays in the reporting tools.

  2. resolved Jul 10, 2025, 08:00 PM UTC

    This incident has been resolved.