ChartMogul incident

Degraded performance

Minor Resolved View vendor source →

ChartMogul experienced a minor incident on October 30, 2025 affecting ChartMogul App and ChartMogul API and 1 more component, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 03:04 AM UTC
Resolved
Oct 30, 2025, 07:49 AM UTC
Duration
4h 45m
Detected by Pingoru
Oct 30, 2025, 03:04 AM UTC

Affected components

ChartMogul AppChartMogul APIIntegration ServicesChargebee ServiceApp Store Connect ServiceGoCardless ServiceGoogle Play ServicePayPal Integration3rd party APIsStripe API

Update timeline

  1. investigating Oct 30, 2025, 03:04 AM UTC

    We’re experiencing unusually high load on one of the databases.

  2. resolved Oct 30, 2025, 07:49 AM UTC

    All systems are operational