ChartHop experienced a notice incident on February 13, 2026 affecting User Interface and API and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPIApps & Integrations
Update timeline
- monitoring Feb 13, 2026, 06:01 PM UTC
ChartHop leverages MongoDB as a primary data store. MongoDB experienced a major service outage impacting data stores in AWS. This impacts ChartHop and is caused our application to fail. The issue has been mitigated and we are monitoring.
- resolved Feb 13, 2026, 06:24 PM UTC
This incident has been resolved.