Charity Learning Consortium | incident
Flex Network Sites Experiencing Login Code 4
Resolved after 50 minutes, on February 22, 2016.
Over the weekend a server was scheduled to be migrated, this would provide a future-proof solution to part of our infrastructure. Unfortunately on Monday morning we found a small number of members had issues accessing their accounts. We have reverted all members to the previous server and will work on a new solution and review the issues. We apologize for any inconvenience.
Update timeline
- identified Feb 22, 2016, 11:10 AM UTC
We have identified this issue and will provide updates as soon as possible.
- monitoring Feb 22, 2016, 11:11 AM UTC
Our server team have resolved the issue and are currently monitoring the situation.
- resolved Feb 22, 2016, 12:01 PM UTC
Over the weekend a server was scheduled to be migrated, this would provide a future-proof solution to part of our infrastructure. Unfortunately on Monday morning we found a small number of members had issues accessing their accounts. We have reverted all members to the previous server and will work on a new solution and review the issues. We apologize for any inconvenience.
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