Charity Learning Consortium | incident
Degraded Performance - 504 Gateway Error
Major Vendor's status page →
Resolved after 10 hours 43 minutes, affecting Learning Platforms, on April 1, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Learning Platforms
Update timeline
- investigating Apr 01, 2020, 05:13 PM UTC
We are investigating reports that some web application requests are receiving "504 Gateway Error" messages
- identified Apr 01, 2020, 05:13 PM UTC
An issue with Caching is resulting in slow responses to a request which is affecting the Web Platforms and is causing some users to receive a “504 Gateway Error” response. We are deploying a fix for this.
- monitoring Apr 01, 2020, 05:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2020, 08:15 PM UTC
This incident has been resolved.
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