Channable experienced a minor incident on August 7, 2025 affecting Creative suite (Dynamic Image Editor), lasting 22h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Creative suite (Dynamic Image Editor)
Update timeline
- identified Aug 07, 2025, 01:39 PM UTC
We are seeing delays in fetching images for our creatives suite. New images may be delayed by several hours. Images that have already been downloaded into our systems will function as normal. The problem has been identified and we are working on a solution.
- monitoring Aug 07, 2025, 03:05 PM UTC
A fix has been deployed and we are making progress towards our backlog. We expect to have caught up in a few more hours.
- resolved Aug 08, 2025, 11:40 AM UTC
Our backlog has been cleared and everything is operational.