Resolved after 4 hours 42 minutes, affecting User profile API, on February 21, 2025.
We have identified the following issues: 1) Experiences sometimes not being delivered to end-users. 2) Experiences sometimes not being able to be opened/edited in Chameleon Builder. We're actively monitoring and investigating the root cause.
Affected components
Update timeline
- investigating Feb 21, 2025, 09:44 PM UTC
We are currently investigating the cause of intermittent slowness and timeouts resulting in occasional Application errors
- investigating Feb 21, 2025, 09:47 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 21, 2025, 11:00 PM UTC
We have identified the following issues: 1) Experiences sometimes not being delivered to end-users. 2) Experiences sometimes not being able to be opened/edited in Chameleon Builder. We're actively monitoring and investigating the root cause.
- resolved Feb 22, 2025, 02:27 AM UTC
This incident has been resolved and systems are back to normal.
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