Chainstack incident

Degraded performance affecting some services in Frankfurt

Minor

Resolved after 44 minutes, affecting Aptos Global Nodes (Aptos Mainnet) and Arbitrum Global Nodes (Arbitrum One Mainnet) and 1 more, on November 11, 2026.

monitoring Nov 11, 2026, 01:15 AM UTC

We implemented a fix and are currently monitoring the result.

Started: Nov 11, 2026, 01:03 AM UTC
Resolved: Nov 11, 2026, 01:48 AM UTC
Duration: 44m
Detected by Pingoru: Nov 11, 2026, 01:03 AM UTC

Affected components

Aptos Global Nodes (Aptos Mainnet)Arbitrum Global Nodes (Arbitrum One Mainnet)Avalanche Global Nodes (Avalanche Mainnet)Bitcoin Global Nodes (Bitcoin Mainnet)Cronos Global Nodes (Cronos Mainnet)

Update timeline

investigating Nov 11, 2026, 01:03 AM UTC

We are investigating an issue affecting Aptos, Arbitrum One, Avalanche, Bitcoin, and Cronos Mainnet services in Frankfurt. Some users may experience request timeouts.
monitoring Nov 11, 2026, 01:15 AM UTC

We implemented a fix and are currently monitoring the result.
resolved Nov 11, 2026, 01:48 AM UTC

This incident has been resolved.

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