Chain.io incident

Issues With SFTP Authorization

Major Resolved View vendor source →

Chain.io experienced a major incident on April 27, 2026, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 05:17 PM UTC
Resolved
Apr 27, 2026, 06:05 PM UTC
Duration
48m
Detected by Pingoru
Apr 27, 2026, 05:17 PM UTC

Update timeline

  1. resolved Apr 27, 2026, 06:05 PM UTC

    We've now resolved the incident. Any 3rd party connections that failed to connect can be retried. The Chain.io team is reviewing internal failed connections over the timeframe and will advise customers on retries individually.