Resolved after 48 minutes, affecting SFTP and transfer.chain.io, on April 27, 2026.
We've now resolved the incident. Any 3rd party connections that failed to connect can be retried. The Chain.io team is reviewing internal failed connections over the timeframe and will advise customers on retries individually.
Affected components
SFTP transfer.chain.io
Update timeline
- identified Apr 27, 2026, 05:17 PM UTC
We are experiencing an outage with our SFTP authorization service.
- resolved Apr 27, 2026, 06:05 PM UTC
We've now resolved the incident. Any 3rd party connections that failed to connect can be retried. The Chain.io team is reviewing internal failed connections over the timeframe and will advise customers on retries individually.
Your product runs on more than Chain.io
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services