Resolved after 13 hours, affecting EDI and Legacy (Boomi), on February 18, 2025.
Boomi has resolved the incident as of 3:26am EST. You may now reprocess any failed transactions Thanks for your patience.
Affected components
Update timeline
- identified Feb 18, 2025, 10:21 PM UTC
EDI messages utilizing Legacy Boomi connections are experiencing degraded performance due to a service provider outage. The service provider has identified the issue and is working on a fix. We are monitoring the situation and will advise when failed transactions can be reprocessed.
- monitoring Feb 18, 2025, 11:11 PM UTC
Our service provider is continuing to work to resolve the issue. You may experience sporadic failures for Boomi related transactions. We recommend waiting until the incident is fully resolved before reprocessing failed transactions.
- monitoring Feb 18, 2025, 11:55 PM UTC
No change in status: Our service provider is continuing to work to resolve the issue. You may experience sporadic failures for Boomi related transactions. We recommend waiting until the incident is fully resolved before reprocessing failed transactions.
- monitoring Feb 19, 2025, 01:00 AM UTC
No change in status: Our service provider is continuing to work to resolve the issue. You may experience sporadic failures for Boomi related transactions. We recommend waiting until the incident is fully resolved before reprocessing failed transactions.
- monitoring Feb 19, 2025, 04:15 AM UTC
No change in status: Our service provider is continuing to work to resolve the issue. You may experience sporadic failures for Boomi related transactions. We recommend waiting until the incident is fully resolved before reprocessing failed transactions.
- monitoring Feb 19, 2025, 05:07 AM UTC
Boomi continues to experience a transient issue. There will be no further updates until the issue is resolved. You can track the direct issue here: [https://status.boomi.com/incidents/xrjhk2pmp3l7](https://status.boomi.com/incidents/xrjhk2pmp3l7)
- resolved Feb 19, 2025, 11:22 AM UTC
Boomi has resolved the incident as of 3:26am EST. You may now reprocess any failed transactions Thanks for your patience.
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