Cerbo incident

Server Outage

Resolved after 49 minutes, on September 10, 2024.

monitoring Sep 10, 2024, 01:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 10, 2024, 12:45 PM UTC
Resolved
Sep 10, 2024, 01:34 PM UTC
Duration
49m
Detected by Pingoru
Sep 10, 2024, 12:45 PM UTC

Update timeline

  1. investigating Sep 10, 2024, 12:45 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 10, 2024, 12:48 PM UTC

    Server issue is causing inability to e-prescribe and send/received labs.

  3. identified Sep 10, 2024, 01:09 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 10, 2024, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 10, 2024, 01:34 PM UTC

    This incident has been resolved.

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