Resolved after 1 day, on December 2, 2024.
This has been resolved. Fix was implemented the evening of Dec 2nd. Please contact Support if you continue to experience further slowness issues.
Update timeline
- investigating Dec 02, 2024, 04:18 PM UTC
We are currently investigating this issue.
- investigating Dec 02, 2024, 05:39 PM UTC
Our DevOps team is still investigating the slowness issue to determine a solution. Thank you for your patience!
- identified Dec 02, 2024, 08:33 PM UTC
The issue has been identified and a fix has been found. This fix requires downtime (less than 5 minutes) and will be done after hours tonight
- resolved Dec 03, 2024, 04:33 PM UTC
This has been resolved. Fix was implemented the evening of Dec 2nd. Please contact Support if you continue to experience further slowness issues.
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