Centrify incident
Secret Server Cloud: Asia Pacific (Singapore) - Secret Server not loading in the Platform
Resolved after 2 hours 46 minutes, on November 12, 2026.
Between 06:14 and 09:00 UTC on 12 November 2026, some customers using Secret Server Cloud in the Singapore region were unable to load Secret Server from the Delinea Platform and received "Failed to fetch" errors. Some Distributed Engines and API integrations were also unable to connect during this period. Other Platform functionality was not affected. Our engineering team identified the issue and service was fully restored at 09:00 UTC. We apologize for the inconvenience this has caused and appreciate your patience. A root cause analysis will be shared once our investigation is complete. For any questions about this incident, please reach out to our support team at https://support.delinea.com Affected component: Secret Server Cloud – Singapore Backfill Notice: This incident was added to our status page retrospectively to provide an accurate record of service impact. More information on backfill incidents is available here.
Update timeline
- resolved Nov 12, 2026, 06:00 AM UTC
Between 06:14 and 09:00 UTC on 12 November 2026, some customers using Secret Server Cloud in the Singapore region were unable to load Secret Server from the Delinea Platform and received "Failed to fetch" errors. Some Distributed Engines and API integrations were also unable to connect during this period. Other Platform functionality was not affected. Our engineering team identified the issue and service was fully restored at 09:00 UTC. We apologize for the inconvenience this has caused and appreciate your patience. A root cause analysis will be shared once our investigation is complete. For any questions about this incident, please reach out to our support team at https://support.delinea.com Affected component: Secret Server Cloud – Singapore Backfill Notice: This incident was added to our status page retrospectively to provide an accurate record of service impact. More information on backfill incidents is available here.
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