CentralReach experienced a minor incident on January 22, 2026 affecting CentralReach Platform, lasting 16h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 22, 2026, 09:56 PM UTC
Microsoft has a confirmed service degradation impacting multiple Microsoft 365 services. As a result, this is preventing some users who rely on Microsoft credentials from logging in to CentralReach. We apologize for the inconvenience, and will provide updates on this page.
- investigating Jan 22, 2026, 10:44 PM UTC
Microsoft has a confirmed service degradation impacting multiple Microsoft 365 services. As a result, this is preventing some users who rely on Microsoft credentials or MFA emails from logging in to CentralReach. We apologize for the inconvenience, and will provide updates on this page.
- resolved Jan 23, 2026, 02:13 PM UTC
Microsoft has cleared their disruption announcement and all log in activities are now operating as expected.