CentralReach experienced a minor incident on August 13, 2026 affecting CentralReach Platform, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 04:50 PM UTC
We are aware that users are experiencing slowness the CentralReach platform. Our team is actively investigating and working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.
- identified Aug 13, 2026, 05:05 PM UTC
We're making adjustments to improve user experience and responsiveness of the CentralReach platform. Our team is continues to investigate and are working to resolve this incident as soon as possible. We will provide more information as soon as it's available.
- monitoring Aug 13, 2026, 05:22 PM UTC
The CentralReach platform has returned to expected operating levels. We're continuing to monitor performance out of an abundance of caution.
- resolved Aug 13, 2026, 06:01 PM UTC
This incident has been resolved.