CentralReach experienced a major incident on September 11, 2026 affecting CentralReach Platform, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
CentralReach Platform
Update timeline
- investigating Sep 11, 2026, 09:24 PM UTC
We are aware that users are having trouble logging into and navigating the CentralReach system. Our team is actively investigating and working to resolve this as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.
- monitoring Sep 11, 2026, 09:33 PM UTC
The platform is operating as expected--we're continuing to monitor closely.
- resolved Sep 11, 2026, 10:09 PM UTC
The platform is operating at expected levels.