CentralReach experienced a major incident on February 19, 2026 affecting CentralReach Platform, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
CentralReach Platform
Update timeline
- investigating Feb 19, 2026, 01:53 PM UTC
We are aware of platform performance problems with the CentralReach system. Our team is actively investigating and working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.
- monitoring Feb 19, 2026, 02:58 PM UTC
The CentralReach platform performance has significantly improved, and we are continuing to monitor. We will provide more information as soon as it's available.
- resolved Feb 19, 2026, 03:16 PM UTC
CentralReach platform performance has returned to expected levels on the web and for CR Mobile.