CentralReach incident

System Performance

Minor Resolved View vendor source →

CentralReach experienced a minor incident on June 17, 2026 affecting CentralReach Platform, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 12:41 PM UTC
Resolved
Jun 17, 2026, 03:50 PM UTC
Duration
3h 8m
Detected by Pingoru
Jun 17, 2026, 12:41 PM UTC

Affected components

CentralReach Platform

Update timeline

  1. investigating Jun 17, 2026, 12:41 PM UTC

    We are currently experiencing system performance issues resulting in some users being unable to save or create appointments in the CentralReach platform. Our team is investigating and rapidly working toward a resolution.

  2. monitoring Jun 17, 2026, 01:26 PM UTC

    An update has been implemented that has improved the experience. Appointments are now working as expected. We're continuing to monitor in an abundance of caution.

  3. resolved Jun 17, 2026, 03:50 PM UTC

    The CentralReach platform is now operating at consistent and expected levels. The incident is resolved.