Central 1 incident

INC222036 – Client Centre unavailable

Notice Ongoing View vendor source →

Central 1 is currently experiencing a notice incident affecting Payment Services and Treasury Services and 1 more component, which began 21h ago. The vendor's full update timeline is below.

Started
May 22, 2026, 01:21 AM UTC
Resolved
Ongoing
Duration
● 20h 33m
Detected by Pingoru
May 22, 2026, 01:21 AM UTC

Affected components

Payment ServicesTreasury ServicesDigital Banking Services

Update timeline

  1. identified May 22, 2026, 01:21 AM UTC

    Central 1 is currently experiencing a recurrence of the Client Centre access issue. Users may encounter the “Sorry Page” when attempting to access the site. Our teams are actively engaged and escalating with our vendor to address this issue. In parallel, we are working on alternative solutions to mitigate the impact and resolve the underlying environment issue as quickly as possible. The “Sorry Page” remains available and provides access to key applications via direct links. We will continue to provide updates as more information becomes available and appreciate your patience. Central 1 Support - [email protected] - 1 888 889 7878, press 1