Central 1 incident

Resolved - INC221825 - PaymentStream Direct is not available

Notice Resolved View vendor source →

Central 1 experienced a notice incident on May 17, 2026 affecting Payment Services, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 11:50 AM UTC
Resolved
May 17, 2026, 02:08 PM UTC
Duration
2h 18m
Detected by Pingoru
May 17, 2026, 11:50 AM UTC

Affected components

Payment Services

Update timeline

  1. identified May 17, 2026, 11:50 AM UTC

    Central 1 is aware that PaymentStream Direct is not accessible and has initiated an immediate investigation. The user will receive an error message that the server is unavailable after entering the 2-step token code. Keeping you informed during this incident is important to us. We’ll share another update with you by 9:30 a.m. PT (12:30 a.m. ET) today, or as soon as we have significant developments to report. Central 1 - [email protected] - 1.888.889.7878, press 0

  2. resolved May 17, 2026, 02:08 PM UTC

    This incident has been resolved.