Celonis experienced a major incident on April 20, 2026, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 20, 2026, 04:12 PM UTC
We're currently experiencing issues with loading KMs on US-3. Teams are fully engaged working on restoration. Next update by 13:00 ET We apologise for the inconvenience.
- resolved Apr 20, 2026, 06:24 PM UTC
The issue has been resolved, and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.